10 Common Maintenance Issues in Strata Properties and How to Address Them in NSW

Strata properties in New South Wales (NSW) require regular maintenance to ensure their longevity and preserve the value of the investment. Common property maintenance is a crucial aspect of strata living, as it involves the upkeep of commo property shared spaces and facilities. This article will identify and discuss ten common maintenance issues encountered in strata properties, providing practical tips to address them effectively. By implementing preventative maintenance strategies, strata owners and residents can mitigate potential problems, reduce costs, and enhance the overall living experience within their community.

  1. Plumbing and Drainage

Plumbing and drainage issues are prevalent in strata properties and can cause significant inconvenience if not promptly addressed. Common problems include leaky faucets, clogged drains, and malfunctioning toilets. To tackle these issues, strata owners should encourage residents to report problems promptly, engage licensed plumbers for repairs, and consider implementing a preventative maintenance program to inspect and maintain plumbing systems regularly. Regular inspections will help identify potential issues before they escalate, ensuring the proper functioning of plumbing and drainage systems within the strata property.

  1. Electrical Systems

Faulty electrical systems pose serious safety hazards and should be addressed without delay. Common issues in strata properties include flickering lights, power surges, and faulty outlets. It is crucial to engage qualified electricians for electrical repairs and switch board inspections. Regular checks and maintenance of common area lighting and electrical systems should be conducted to ensure compliance with safety standards and prevent potential risks. Additionally, educating residents about electrical safety and promoting responsible usage of electrical appliances can contribute to reducing electrical system issues in strata properties.

  1. Lifts and Elevators

Lifts and elevators are essential amenities in multi-story strata properties. Frequent incorrect usage and wear and tear can lead to malfunctions, breakdowns, or slow operation. Regular maintenance and inspections by licensed elevator technicians is vital to ensure their safe and efficient operation. Strata committees should establish service contracts with reputable elevator maintenance companies to address issues promptly and minimize disruptions to residents. Implementing a preventive maintenance schedule for lifts and elevators will help identify potential problems early on and prevent major breakdowns, ensuring smooth and reliable transportation within the property.

  1. Pest Infestations

Pest infestations can spread rapidly within strata properties and affect the living environment. Common pests include cockroaches, rodents, and ants. Implementing a proactive pest management strategy is crucial, including regular inspections, sealing entry points, and prompt treatment by licensed pest control professionals when infestations are detected. Educating residents about proper waste disposal practices and maintaining cleanliness in common areas can also contribute to preventing pest problems. Additionally, incorporating pest-proofing measures such as sealing cracks and gaps in walls and floors can significantly reduce the risk of pest infestations in strata properties. Villa and townhouse developments should also consider termite inspections on a regular basis.

  1. Structural Maintenance

Strata properties require ongoing structural maintenance to prevent deterioration and ensure safety. Cracks in walls, damaged roof tiles, and concrete repairs are common issues. Regular inspections by qualified professionals can help identify and address these problems promptly. It is essential to allocate sufficient funds in the strata budget for necessary repairs and maintenance to prevent further damage and preserve the structural integrity of the building. Undertaking regular maintenance tasks such as repainting, waterproofing, and repairing external cladding can also contribute to extending the lifespan of the property and protecting it from potential structural issues.

  1. Water Damage

Water damage can lead to costly repairs and adversely affect residents' quality of life. Leaking roofs, burst pipes, and faulty waterproofing are common sources of water damage in strata properties. Promptly repairing leaks, conducting regular roof inspections, and implementing waterproofing measures can help prevent water-related issues. Strata committees should also ensure that gutters and downpipes are regularly cleaned and maintained to prevent blockages and potential water damage.

To address water damage effectively, it is crucial to identify the source of the problem. Regular inspections by qualified professionals can help detect any signs of water damage, such as stains, dampness, or mold growth. Strata owners should promptly address any leaks, repair damaged roof tiles, and ensure proper installation and maintenance of waterproof membranes in areas prone to water intrusion.

Additionally, promoting water-saving practices among residents, such as fixing dripping taps and installing water-efficient fixtures, can help reduce the risk of water-related issues. Educating residents about the importance of reporting leaks and water damage promptly can also contribute to early detection and mitigation of potential problems.

By taking proactive measures to prevent water damage and addressing issues promptly, strata properties can avoid extensive repairs, maintain a healthy living environment, and preserve the value of the property.

  1. Air Conditioning and ventilations systems (HVAC systems)

Maintaining a comfortable living environment includes proper functioning of air conditioning and heating systems. Issues such as inadequate cooling or heating, noisy units, or malfunctioning thermostats can affect residents' comfort. Regular servicing by licensed HVAC technicians is essential to keep these systems in optimal condition. Strata committees should encourage residents to report any issues promptly and establish a maintenance schedule to ensure regular checks and filter replacements. Additionally, promoting energy-efficient practices such as proper insulation, regular cleaning of vents, and adjusting thermostat settings can help prolong the lifespan of the systems and reduce energy consumption.

  1. Fire Safety

Fire safety is paramount in strata properties to protect residents and comply with legal regulations. Common fire hazards include faulty smoke alarms, blocked fire exits, and inadequate fire extinguishers. Regular inspections of fire safety equipment, including alarms, sprinkler systems, and emergency lighting, should be conducted by licensed professionals. Strata committees should consider developing  and communicate fire safety protocols to residents, including evacuation procedures and fire prevention tips. Additionally, conducting fire drills and providing fire safety education can enhance residents' preparedness and minimise the risk of fire-related incidents within the property.

  1. Exterior Maintenance

The exterior of strata properties requires regular maintenance to preserve its visual appeal and protect against weather-related damage. Common issues include deteriorating paint, damaged facades, and overgrown vegetation. Implementing a scheduled maintenance plan that includes pressure washing, repainting, and repairing cracks can help maintain the property's aesthetics and prevent structural issues. Regular inspections of balconies, windows, and external fixtures should also be conducted to identify any signs of wear or damage. Engaging professional contractors for exterior maintenance tasks ensures high-quality workmanship and extends the lifespan of the property's exterior components.

  1. Waste Management

Effective waste management is crucial in strata properties to maintain cleanliness, hygiene, and compliance with environmental regulations. Common issues include overflowing bins, improper waste disposal, and inadequate recycling facilities. Strata committees should establish clear waste management guidelines, including the placement and collection schedules for garbage and recycling bins. Regular inspections of waste disposal areas should be conducted to address any maintenance issues promptly, such as broken bins or drainage problems. Promoting awareness among residents about proper waste segregation, recycling practices, and responsible use of communal waste facilities will contribute to a cleaner and more sustainable living environment.


Strata properties in NSW face various maintenance challenges, but with proactive measures and regular inspections, these issues can be effectively addressed. By prioritising preventative maintenance, strata owners and residents can mitigate potential problems, minimise costs, and create a safe and comfortable living environment. Engaging qualified professionals for repairs, establishing maintenance contracts, and educating residents about their responsibilities all contribute to the overall success of strata property maintenance. By implementing these tips and strategies, strata communities in NSW can ensure the longevity and value of their investments while providing an enhanced living experience for all residents.

The Strata Collective

Level 9, 387 George St
Sydney, NSW 2000

Ph: 02 9137 2320

Strata Community Australia Member

Winner of the
SCA NSW Strata Community Awards 2020
Medium Category

Congratulations to The Strata Collective and Principal, Rod Smith for winning such a prestigious award.

See the full story and photos here.

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