One of the biggest causes of confusion in strata is how to change strata managers. The reality is that changing strata managers is quite a straight forward process and all the ‘hard work’ happens behind the scenes by the new incoming Strata Manager.
Generally, there are three ways for an owner to change Strata Managers:
If the owner is on the Strata Committee – By calling a Strata Committee Meeting to pass a motion to then arrange a General Meeting to vote to change Strata Manager. This method is best for large schemes due to practicalitiesIf the owner is not on the Strata Committee – by emailing your strata manager with the below two motions approximately two months before the AGM.If the owner is not on the Strata Committee – by arranging for 25% of financial owners based on units of entitlement to sign a requisition to call an Extraordinary General Meeting to vote to change Strata Manager. This method is best for small schemes under 15 lots.
The above list has been prepared in order of simplest to most involved. By far, the easiest way to change Strata Managers is if the Strata Committee agrees that the level of service is not satisfactory and then seeks proposals from alternative strata managers. Once proposals have been sought, interviews should be conducted with both the proposed company and the proposed manager.
Important note. You will need to check the length of the current contract to make sure that your strata title is not under a fixed term contract. In addition, most Strata Agreements have a three month termination period so there is often a delay between hand over.
Please see below links to the key documents referred to above: